Quality policy

Focus on the needs of users of our services and the satisfaction of our business partners with the work performed, speed and quality of services provided, are the most important values according to which the company Kreativna poslovna rješenja d.o.o. measures and determines its overall performance in the areas of: Web design, copywriting, audio production, event management, graphic design, PR services, web shop, Internet portal management, marketing and video production.

In order to achieve, maintain and strengthen these values, we are constantly committed to:

● employing professional and ambitious staff who will have opportunities and obligations to constantly develop and improve;
● continuously improving technological equipment;
● nurturing and developing partnerships with our service users and suppliers;
● continuously monitoring world trends in the field of our work and apply them in our work;
● set ambitious, measurable and achievable goals;
● apply and continuously improve the effectiveness of the management system based on the requirements of international standards ISO 9001: 2015
● continuously analyze the organizational context and meet the needs and expectations of
all interested parties;
● continuously analyze risks and define risk reduction measures
● apply the relevant applicable legislation


In Zagreb, July 17th 2020

Director: Kreativna poslovna rješenja d.o.o